Thank you for purchasing RAW Indicators. Because our products are digital products that provide access to proprietary trading tools and intellectual property, the following refund policy applies to all purchases.

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ALL SALES ARE FINAL

All RAW Indicator purchases are final and non-refundable once access to the purchased Indicator has been provided, except where a refund is required by applicable law.

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Unlike a physical product, digital Indicator access cannot be returned once it has been delivered or activated.

Please review the product description and ensure that you understand what you are purchasing before completing your order.

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REFUNDS WILL NOT BE PROVIDED FOR

We do not provide refunds based on:

• A change of mind after purchase

• Failure to use the purchased Indicator

• Trading or investment losses

• Failure to achieve expected trading results or profits

• Dissatisfaction with market performance

• A user's trading strategy, risk management, or trading decisions

• Misunderstanding how an Indicator works when its functionality was accurately described before purchase

• Temporary outages or interruptions involving TradingView or another third-party platform

• Changes made by a third-party platform that are outside our control

• Failure to maintain any third-party account, subscription, software, hardware, or internet connection necessary to use the Indicator

 

RAW Indicators are analytical tools and do not guarantee profitable trades, investment returns, or any particular financial result.

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TECHNICAL ISSUES

If you experience a technical problem that prevents your purchased Indicator from functioning as intended, please contact us.

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We will make reasonable efforts to troubleshoot and correct legitimate technical problems involving the Indicator.

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A technical issue does not automatically qualify for a refund if the issue can reasonably be corrected or if the problem results from a third-party platform, incompatible user configuration, unsupported software, user error, or circumstances outside our control.

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If we determine that we are unable to provide access to the Indicator you purchased or that the Indicator is materially defective and we cannot reasonably correct the problem, we may, at our discretion and subject to applicable law, provide a replacement, account credit, or refund.

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DUPLICATE OR INCORRECT CHARGES

If you believe you were accidentally charged more than once for the same purchase or that an incorrect charge was processed, please contact us promptly.

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Verified duplicate or erroneous charges will be corrected as appropriate.

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CHARGEBACKS AND PAYMENT DISPUTES

If you believe there is a problem with your purchase or payment, we ask that you contact us first so we have an opportunity to investigate and resolve the issue.

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Initiating a payment dispute does not automatically entitle a purchaser to a refund.

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Fraudulent chargebacks or disputes involving a valid purchase may result in suspension or termination of access to RAW Indicators.

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Nothing in this policy prevents you from exercising legitimate rights provided by your card issuer, payment provider, or applicable law.

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THIRD-PARTY PLATFORM ISSUES

RAW Indicators may depend upon third-party platforms such as TradingView.

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We do not control the availability, functionality, policies, pricing, data, or technical operation of third-party platforms.

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Temporary outages, platform changes, account restrictions, data problems, or other third-party issues generally do not qualify a purchase for a refund.

In the even that a third-party service provider should change their policy, implement fees for use or other service related changes, access to indicators or other services that are reliant upon said third-party provider, may be lost or interrupted. Products related to these third-party providers, including indicators, are non-refundable, for any reason.

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EXCEPTIONS REQUIRED BY LAW

Nothing in this Refund Policy is intended to eliminate or restrict any consumer right or remedy that cannot legally be waived.

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Where applicable law requires a refund or other remedy despite this policy, we will comply with those requirements.

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CONTACT US

If you have a billing issue, duplicate charge, or technical problem with your RAW Indicator purchase, please contact us using the contact information provided on our website.

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Please include your name, email address used for the purchase, order information, and a description of the issue so we can assist you as quickly as possible.

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By completing a purchase of a RAW Indicator, you acknowledge that you have reviewed and agreed to this Refund Policy.